Since our last update we've had two successful workshops - one about QMS and one for the processing checklists. And, all our pilot councils completed the training for the online service pilot and selected customers will started using the service!

Remember, you can keep up to date with what’s happening in GoShift by checking our news page regularly.

 

ONLINE SERVICE

All our pilot councils have now been trained and a small number of customers have now joined the pilot and some have already started online applications. We've also had a couple of successful customer information evenings. The excitement is certainly building.

We've had great feedback from the eight councils involved in the pilot and we are looking forward to finding out what customers think about using it.

If the pilot goes well, the online service will be available to remaining GoShift councils by 1 July.

 

QMS

We had our first one day workshop this month and a second will be held in mid-June. At the first workshop all representatives provided a presentation to the group about what is working well and not so well within their council, there was a common theme that shined through and it was around the time and effort to manage the quality systems within each council.

The next workshop, held in Palmerston North, will set the scope and objectives, the approach and agree the roles and responsibilities for development of the shared QMS.

 

PROCESSING CHECKLISTS

Eight processing officers spent two days in Palmerston North finalising the processing checklists. This was the first of our deep dive sessions and it was a great success. We truly appreciate the time and effort the staff from Masterton, Wellington, Tararua, Ruapehu, Horowhenua, South Taranaki, New Plymouth and Nelson councils provided.

The outcome of the two days was the content of the processing checklist that has now been finalised. Ross has been finalising the checklist ready for implementation. The big challenge is creating a format that will work for all councils. Paper and electronic formats need to be created to ensure everyone has access and they can be utilised across the board.

Further information relating to the outcome of the workshop will be provided to all GoShift councils soon.

 

GOSHIFT FORMS AND CHECKLISTS

We continue to focus on having all GoShift councils using the forms by 1 July.

The most up to date forms are always available on the GoShift web page http://www.goshift.co.nz/tool-box and the easiest way to make sure you have the latest version is to link directly to the forms from this page.

Soon we will be transitioning our website to include the online service. We will let you know when this is going to happen and what the change means for you.

 

WIDER ENGAGEMENT

This month Ross McCarthy, GoShift's Strategic and Engagement Manager, has been out and about around the country supporting the online pilot. He has also met with several councils that are not currently part of GoShift but are interested in the work we are doing.

 

WANT TO KNOW MORE?

Contact us if you have any questions. And feel free to check out the GoShift website too.