Terms and conditions.

Use of the Simpli portal is governed by the following terms and conditions. Use of the Simpli portal signifies as agreement with these terms and conditions.

Terms Of Service

This website is operated by Simpli. Throughout the site, the terms “we”, “us” and “our” refer to Simpli. Simpli offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or using the services offered from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site.

Section 1 - Online Service (Portal) Terms

You may not use the service to violate any laws of New Zealand, or laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms may result in an immediate termination of your Services.

Section 2 - General Conditions

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, reverse engineer or exploit any portion of the Service.

Section 3 - Accuracy, Completeness and Timeliness Of Information

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

Section 4 - Modifications to The Service

We reserve the right to modify or discontinue the Service (or any part or content thereof)

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We will make all reasonable attempts to notify you of changes affecting the service/s provided.

Section 5 - Payments

Any payments transacted through the portal will be billed in New Zealand dollars.

This website uses a professional 3rd party payment gateway provider to perform all online payment transactions. No credit information or CVV2 codes are stored on this website.

All fees are payable directly to the Council/Building Consent Authority the application is submitted to.

Section 6 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 7 - User Comments, Feedback and Other Submissions

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material, or to your knowledge (having taken reasonable care) contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 8 - Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. Click here to view our Privacy Policy.

Section 9 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the Service or on any related website is inaccurate at any time. We will make all reasonable efforts to notify you of any such corrections.

Section 10 - Limitation of Liability

All Councils/Building Consent Authorities operating as a building consent authority are responsible for the approval and issuing of consents. Applying through the portal does not in any way guarantee the approval or otherwise of any application.

Section 11 - Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable permitted by applicable law.

Section 12 - Termination

These Terms of Service are effective unless and until terminated by either you or us, the parties agree to use their best endeavours to resolve any dispute or differences that may arise under the terms of service. The following process will apply to disputes:

  • a party must notify the other if it considers a matter is in dispute.
  • a Simpli representative will attempt to resolve the dispute through direct negotiation
  • if negotiation does not resolve the dispute the parties agree to mediation in good faith.

Section 13 – Waiver and Ambiguities

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 14 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

Section 15 - Changes to Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Changes to the terms of service will be posted on the portal when they are made, it is your responsibility to check the terms and services. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. We will make all reasonable efforts to notify you of any updates or changes.

Section 16 - Contact Information

Questions about the Terms of Service should be sent to us at info@simpli.govt.nz