Is Simpli just another IT system?
Simpli is far more than just another system to implement. It’s an integrated online service. It simplifies the Building Consent Application (BCA) process to a remarkable degree. Allowing applicants to track their submissions from start to finish. Simpli also offers various other consent-related forms as part of its online service.
Can other councils or Building Consent Authorities (BCAs) join Simpli too?
Yes, Simpli welcomes enquiries from any Building Consent Authority (BCA) interested in joining our network. We encourage BCAs and councils to reach out to us to find out more about our services and how they can benefit from joining Simpli.
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Will the process for building consent applications change?
While the governing law (Building Act) will remain the same, BCAs have the option to align their administration of building consents with Simpli. This alignment aims to streamline and simplify the process, making it more efficient for both BCAs and applicants.
Will the inspections process change?
Yes, Simpli is working towards standardising the inspections process by introducing new products. These products will ensure that participating BCAs use the same inspection checklists, promoting consistency and efficiency in the inspections phase.
How will the building consent process change?
Simpli aims to make the building consent process more efficient and cost-effective by reducing the number of forms and standardizing them across BCAs. This streamlining of processes will result in a smoother and more streamlined experience for applicants.
How will Simpli change the way customers apply?
By implementing standardised and aligned processes and tools across councils / BCAs, customers will experience a more consistent application process. They will know exactly what information is required, regardless of the Simpli BCA they are applying to. Simpli also offers the convenience of creating templates for those who make multiple applications, such as group home builders. With a single account, customers can apply to any BCA within the Simpli network.
How secure is the Simpli Portal?
Simpli takes the security and privacy of user information extremely seriously. We employ industry-standard security measures to protect the data and ensure a secure online environment. Our systems undergo regular security audits and are designed to safeguard your information.
Can I track the progress of my Building Consent Application?
Yes, the Simpli Portal allows applicants to easily track the progress of their building consent application. You will receive notifications and updates at each stage of the process, ensuring transparency and keeping you informed about the status of your application.
Can I make online payments through the Simpli Portal?
Yes, Simpli provides the convenience of online payments for Building Consent Applications. You can securely make payments using a credit card or other accepted payment methods, ensuring a seamless and hassle-free transaction process.
What if I need assistance or have questions during the application process?
If you encounter any issues, or have questions while using the Simpli Portal, our dedicated support team is available to assist you. You can reach out to us through our contact channels, and our friendly staff will provide the guidance and support you need.
Will my information be shared with other councils / BCAs?
Simpli respects your privacy and follows strict data protection guidelines. Your information will only be shared with the relevant councils / BCAs involved in the process. We always prioritise the confidentiality and security of your data.
Can I collaborate with others on a Building Consent Application?
Of course! That’s what the Simpli Portal is all about. It offers industry-leading collaboration features that empower you to share access to specific consent applications with individuals who are not part of your organisation. This enables seamless collaboration and communication between different stakeholders involved in the application process.
Can I access historical information and records of past applications?
Definitely. With the Simpli Portal, you can conveniently access historical information and records of your past building consent applications. This allows you to review and reference previous projects, providing valuable insights for future applications.
We’re continually updating our FAQ section to address common questions and concerns. If you have any specific inquiries not covered here, please feel free to reach out to our support team for further assistance.